- 26 Programmable Line / Key Buttons
- Fixed 2 X 20 Display which provides:
- Number of calls in queue
- Number of agents on-line
- Productivity information
- Supervisor/agent messaging
- 5 Embedded Features (Hold, Transfer, Redial, Display, Hookswitch)
- Volume up / down buttons
- Built-in recorder Jack
- Dual headset connection
- Hands-free/Auto Answer